Historically, it had been assumed, that fee earners and PAs had at least an adequate knowledge of MS Word, the industry standard. The new working regimes, implemented as a result of Covid, have shown that this assumption is not borne out by experience.
But then, no one is born “Microsoft-ready”.
Online precedents, even when formatted in your house style, can still be problematic. This can happen when documents, originally created in older WP programs, are “pulled” into Word, with later versions only adding to the confusion.
